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Gideon here

I monitor every client relationship and warn you about churn risk before you lose the account.

AI Intelligence Feature

Client Health Scoring

Predict churn before it happens. AI analyzes engagement, satisfaction, revenue patterns, and behavioral signals to score client health (0-100) and recommend interventions.

0-100 Health Score
Churn Risk Detection
Upsell Opportunities
67%
Churn Prevention Rate
90d
Early Warning Window
85%
Upsell Prediction Accuracy
24hr
Cache Refresh Cycle

See It In Action

Click through different client profiles to see how AI calculates health scores

Component Scores

Engagement
92/100
Satisfaction
88/100
Revenue
85/100
Retention
90/100
Growth
80/100

Churn Risk Assessment

Probability8%
low severity

Reasons

  • Strong engagement
  • Recent upsell
  • High satisfaction scores

Upsell Opportunity

Readinesshigh
85% confidence

Suggested Products

  • Premium Analytics Package
  • Advanced Automation Suite

Client actively using 90% of current features, requested demos of premium tools

Strengths

  • Consistent weekly logins and feature adoption
  • NPS score of 9/10 from recent survey
  • Revenue up 35% YoY

Concerns

No major concerns identified

Recommended Actions

1

Schedule upsell conversation for Q1 - client is ready for premium tier

2

Continue quarterly business reviews - these are working well

3

Introduce them to new automation features launching next month

How Health Scoring Works

1

Data Collection

Gideon aggregates engagement metrics, support tickets, payment history, feature adoption, NPS scores, and communication patterns across all client touchpoints.

2

AI Analysis

Five component scores (Engagement, Satisfaction, Revenue, Retention, Growth) are calculated and weighted. AI identifies churn signals and upsell readiness indicators.

3

Actionable Insights

Get specific recommendations: when to intervene for at-risk clients, which clients are ready for upsells, and what actions to take. Refresh every 24 hours automatically.

Protect Your Revenue

Predict churn 90 days early, identify upsell opportunities automatically, and keep clients healthy with AI-powered insights.